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Pricing: Paid
Verified: Yes
Rating: 4.0/5

Mobile accessibility app connecting blind and low-vision users to sighted volunteers and AI visual assistance for real-time daily task support.

Category

Assistive technology (AT)

View all Assistive technology (AT) tools
Verified Selection
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Pricing

Be My Eyes is free to download and use for blind and low-vision individuals and for volunteers. The Be My Eyes for Business service, which provides a branded AI visual assistant for enterprise customers, is a paid product directed at companies.

PlanDetails
FreeThe Be My Eyes app is free to download and use for blind and low-vision users seeking visual assistance and for sighted volunteers providing it. The Be My AI feature powered by GPT-4o vision is included at no cost.
PaidBe My Eyes for Business is a paid enterprise service that allows companies to deploy a branded AI visual assistant for their visually impaired customers. Pricing for business plans is available directly from Be My Eyes.

What is Be My Eyes?

Quick Summary

Be My Eyes is a mobile accessibility platform that provides real-time visual assistance to blind and low-vision individuals by connecting them with sighted volunteers through live video calls, and through a dedicated AI-powered assistant powered by GPT-4o vision capabilities. The app is available on iOS and Android and has built a global community of millions of volunteers across more than 180 countries. A separate Be My Eyes for Business service is available for companies that want to deploy a branded AI visual assistant to their visually impaired customers.

Be My Eyes is a mobile accessibility application that helps blind and low-vision individuals complete visual tasks by connecting them with sighted volunteers through live video calls. When a user needs help reading a label, navigating an unfamiliar environment, identifying an object, or completing another visually dependent task, they can request a call through the app and be connected with an available volunteer who sees through the phone's camera and provides verbal guidance. The app also includes a Be My AI feature powered by GPT-4o vision, which allows users to photograph a scene and receive a detailed AI-generated description without waiting for a volunteer to become available. Be My Eyes is used daily by blind and low-vision individuals for a wide range of practical tasks including reading product labels, expiry dates, and mail; navigating public spaces and transportation; identifying medications and their instructions; setting up new devices; and completing form-based tasks. The volunteer network model means that real human assistance is available at no cost to users, with volunteers donating their time through the app. Find alternatives. Be My Eyes for Business is a paid service that enables companies to create a branded AI assistant for their visually impaired customers, allowing those customers to get visual help related to the company's specific products and services without routing through the general volunteer network. The volunteer-based model provides a unique human dimension to accessibility assistance that purely automated solutions do not replicate, with experienced volunteers offering context and judgment that AI descriptions may not fully provide. The Be My AI feature extends availability to situations where volunteer response times may vary. A practical consideration is that the volunteer model relies on network availability, and response times may vary based on time zone and volunteer availability at the moment of the request. The app is free for blind and low-vision users and for volunteers; the Be My Eyes for Business service is directed at enterprise clients Explore AI tools.

Associated Tags

visual accessibility, blind assistance app, AI visual description, assistive technology, volunteer support platform

Key Features

Live video calls connecting users to sighted volunteers
Be My AI feature with GPT-4o vision for instant AI scene descriptions
Global volunteer network across 180+ countries
Available on iOS and Android
Be My Eyes for Business branded AI assistant for enterprise
Support for multiple languages through volunteer matching

Real Use Cases

How professionals leverage Be My Eyes – Visual Assistance App for Blind and Low-Vision Users

Be My Eyes – Visual Assistance App for Blind and Low-Vision Users use cases
  • Reading product labels, expiry dates, or packaging instructions at home or while shopping
  • Getting help navigating an unfamiliar public space or transportation system through a live volunteer call
  • Identifying medications and reading dosage instructions with real-time volunteer guidance
  • Using Be My AI to get an instant AI description of a photographed scene or document without waiting for a volunteer
  • Setting up a new device or completing a visually dependent form with step-by-step sighted guidance
  • Deploying a Be My Eyes for Business branded assistant to provide visual help to visually impaired customers of a specific product or service

Editor's Verdict

Official Review
Be My Eyes provides a distinctive combination of human volunteer assistance and AI visual description that makes it one of the most practical and widely used accessibility tools for blind and low-vision individuals globally. Volunteer response time variability is a practical limitation, but the Be My AI feature provides a reliable fallback for time-sensitive situations.
4.0 / 5.0
Editor Rating

Reviewed by Sohail Akhtar

Lead Editor & Founder

Pros

What we like

  • The global volunteer network provides genuine human assistance with context and judgment for complex visual tasks that AI descriptions alone may not fully address
  • The Be My AI feature powered by GPT-4o vision extends availability to moments when volunteers are not immediately accessible, providing instant AI-generated scene descriptions
  • The app is free for blind and low-vision users and for volunteers, removing cost as a barrier to accessing daily visual assistance

Cons

Limitations

  • Volunteer availability varies by time zone and time of day, meaning response times for live assistance calls are not guaranteed and may require waiting during low-availability periods
  • AI-generated descriptions through Be My AI, while useful, may lack the context and situational judgment that an experienced human volunteer can provide for complex or ambiguous visual scenes

Target Audience

Who should use Be My Eyes?

Blind and low-vision individuals who need regular real-time assistance with visually dependent daily tasksSighted individuals who want to volunteer their time to support the visually impaired communityCompanies that want to provide accessible visual assistance to visually impaired customers through a branded AI assistantAccessibility advocates and organizations promoting independent living for blind and low-vision peopleHealthcare providers and social service organizations supporting visually impaired clients
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Frequently Asked Questions

What is Be My Eyes?
Be My Eyes is a mobile app that connects blind and low-vision users with sighted volunteers via live video for real-time visual assistance, and includes a Be My AI feature powered by GPT-4o vision for instant AI descriptions.
How does Be My Eyes work?
Users request a call through the app; an available sighted volunteer connects via live video and provides verbal guidance based on what they see through the user's phone camera.
Is Be My Eyes free to use?
Yes, the Be My Eyes app is free for blind and low-vision users and for volunteers. The Be My Eyes for Business enterprise service is a paid product for companies.
What is Be My AI in Be My Eyes?
Be My AI is a feature within Be My Eyes powered by GPT-4o vision that allows users to photograph a scene and receive an instant AI-generated description without waiting for a volunteer.
Who can volunteer on Be My Eyes?
Any sighted individual can sign up as a volunteer through the Be My Eyes app on iOS or Android and receive calls from users needing visual assistance.