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SurveyMonkey Review 2025

Online survey and feedback platform to create surveys, quizzes, and forms, analyze responses with dashboards, and share insights.

Freemium (individual plans from $39/month billed annually; team plans from ~$25/user/month billed annually; enterprise custom—pricing may vary by region and promos)
4.6/5(576 reviews)
Marketing & Advertising
Freemium (individual plans from $39/month billed annually; team plans from ~$25/user/month billed annually; enterprise custom—pricing may vary by region and promos)
Pricing
4.6
Rating
1
Categories
9
Features

Table of Contents

1. Overview & Key Features2. Pricing & Plans3. Pros & Cons4. Alternatives5. How to Use6. FAQ

Key Takeaways - TL;DR

Best For

Marketing & Advertising professionals and freemium (individual plans from $39/month billed annually; team plans from ~$25/user/month billed annually; enterprise custom—pricing may vary by region and promos) users

Pricing

Freemium (individual plans from $39/month billed annually; team plans from ~$25/user/month billed annually; enterprise custom—pricing may vary by region and promos) model with flexible plans

User Rating

4.6/5 stars by users

Top Features

surveys, forms, questionnaires

What is SurveyMonkey?

SurveyMonkey is a marketing & advertising AI tool that online survey and feedback platform to create surveys, quizzes, and forms, analyze responses with dashboards, and share insights.. Launched in 2024, it has quickly become one of the most popular marketing & advertising solutions with a 4.6-star rating.

The platform offers freemium (individual plans from $39/month billed annually; team plans from ~$25/user/month billed annually; enterprise custom—pricing may vary by region and promos) access to 9 core features including surveys, forms, questionnaires, feedback, CSAT, making it ideal for both beginners and professionals in the marketing & advertising space.

Whether you're a small business owner, freelancer, or enterprise team, SurveyMonkey provides the tools you need toachieve your goals efficiently and effectively.

Core Features & Capabilities

1

surveys

Advanced surveys capabilities that help youachieve professional results faster than traditional methods.

2

forms

Advanced forms capabilities that help youachieve professional results faster than traditional methods.

3

questionnaires

Advanced questionnaires capabilities that help youachieve professional results faster than traditional methods.

4

feedback

Advanced feedback capabilities that help youachieve professional results faster than traditional methods.

5

CSAT

Advanced csat capabilities that help youachieve professional results faster than traditional methods.

6

NPS

Advanced nps capabilities that help youachieve professional results faster than traditional methods.

7

market research

Advanced market research capabilities that help youachieve professional results faster than traditional methods.

8

polls

Advanced polls capabilities that help youachieve professional results faster than traditional methods.

9

quizzes

Advanced quizzes capabilities that help youachieve professional results faster than traditional methods.

Pricing Analysis & Plans

Freemium (individual plans from $39/month billed annually; team plans from ~$25/user/month billed annually; enterprise custom—pricing may vary by region and promos)

Current Pricing Model

Paid subscription with multiple plan options

Pros & Cons Analysis

Pros

  • Freemium (individual plans from $39/month billed annually; team plans from ~$25/user/month billed annually; enterprise custom—pricing may vary by region and promos) pricing model makes it accessible to all users
  • User-friendly interface with intuitive design
  • Comprehensive features including surveys, forms, questionnaires
  • High user satisfaction with 4.6/5 rating
  • Perfect for marketing & advertising professionals and teams
  • Regular updates and feature improvements

Cons

  • Learning curve for advanced features in premium tiers
  • Internet connection required for full functionality
  • Premium features require paid subscription
  • Mobile app may have limited features compared to web version
  • Customer support response times can vary during peak hours

Top SurveyMonkey Alternatives

Canva AI alternative to SurveyMonkey

Canva AI

A suite of AI-powered design tools integrated into the Canva platform, allowing users to generate im...

Freemium (some AI features included in free plan, more advanced features available with Canva Pro: $14.99/month or $119.99/year)
4.7
View Canva AI Review
Brevo alternative to SurveyMonkey

Brevo

Brevo (formerly Sendinblue) is a complete marketing automation platform offering powerful tools for ...

Free plan available. Paid plans start at $25/month.
4.8
View Brevo Review
Mailchimp alternative to SurveyMonkey

Mailchimp

Marketing automation and email platform with AI-powered tools to convert customers....

Freemium (Free plan available; Paid plans start at $13/month)
4.5
View Mailchimp Review
Klaviyo alternative to SurveyMonkey

Klaviyo

Intelligent marketing automation for personalized customer engagement....

Freemium (Free plan for up to 250 contacts; Paid plans are usage-based, starting at $20/month)
4.6
View Klaviyo Review

How to Use SurveyMonkey - Step by Step

1

Sign Up & Get Started

Create your account on SurveyMonkey and complete the onboarding process. The setup takes less than 5 minutes.

2

Choose Your Marketing & Advertising Project

Select from various marketing & advertising templates or start from scratch. SurveyMonkey offers templates for different use cases and industries.

3

Customize & Generate

Use the surveys and forms features to customize your project. The AI will help generate content based on your inputs.

4

Review & Export

Review your generated content, make final adjustments, and export in your preferred format. SurveyMonkey supports multiple export options.

Frequently Asked Questions

Is there a free plan?

Yes. The free plan supports basic surveys with limited questions and responses; paid plans unlock advanced logic, branding, and analytics.

What export and integration options are available?

Responses can be exported to CSV, XLSX, and PDF, and the platform integrates with tools like Slack, Zapier, Google Sheets, Salesforce (on eligible plans), and more.

Does SurveyMonkey support compliance needs?

It provides enterprise-grade security and compliance features, with admin controls, SSO, and data residency options available on higher‑tier plans.

Final Verdict: Is SurveyMonkey Worth It?

SurveyMonkey is Perfect For:

  • Marketing & Advertising professionals and teams
  • Users looking for freemium (individual plans from $39/month billed annually; team plans from ~$25/user/month billed annually; enterprise custom—pricing may vary by region and promos) solutions
  • Those who need surveys, forms, questionnaires
  • Both beginners and advanced users

Consider Alternatives If:

  • You need highly specialized features
  • Budget is extremely tight (if paid)
  • You prefer desktop-only solutions
  • Integration requirements are very specific

Our Rating: 4.6/5

SurveyMonkey delivers excellent value with its freemium (individual plans from $39/month billed annually; team plans from ~$25/user/month billed annually; enterprise custom—pricing may vary by region and promos) pricing and comprehensive feature set.With a 4.6/5 user rating, it's definitely worth trying for marketing & advertising needs.